Support Team Profiles

Please view below our Support Team Profiles:

Beverly Luen

Beverly Luen has worked at TWP since 2001 in a wide-ranging secretarial and administrative role, including acting as a first point of contact for clients phoning and visiting the office.

Other tasks include providing secretarial services, database administration and support in marketing, including issuing newsletters to clients to keep them up to date with the latest business and finance news.

Previous job roles, including working for a number of large international companies and estate agents in her native country, New Zealand, have provided useful experience for the post.

Beverly particularly likes the way that her role gives her an overview of the organisation at TWP and brings her into contact with colleagues from all departments.

Margaret Mills

Margaret Mills joined TWP in April 2007 as an administrator. The role brings her into daily face-to-face and telephone contact with clients, which is one of her favourite aspects of the job.

She is experienced in using a range of software packages and also holds a City and Guilds qualification in desktop publishing.

Margaret brings 25 years’ experience in secretarial and administrative work to her role at TWP. She has previously worked for the National Health Service, local government and education authorities, as well as for solicitors providing matrimonial and conveyancing services.

Daphne Oxley

Assisting clients and staff are aspects of her job that admin clerk Daphne Oxley particularly enjoys.

Daphne joined TWP in 1999 after working for nine years as a stock sheet clerk and for a further ten years in credit control. Her day-to-day role includes helping to keep TWP’s admin activities up to date and assisting her colleagues wherever she can.

She also enjoys acting as a friendly voice and face for TWP clients, dealing with telephone calls and greeting visitors to the offices.